 IVR
HQ Services
There are many telephony solutions that can be deployed in a short
period of time with IVR HQ. Large Enterprises use IVR HQ systems to
create solutions for:
Surveys and Studies - Used for medical studies or
customer surveys.
Project Tracking - Tools for setting up time tracking
and task reporting via phone.
Dispatch - Automated agents that augment the communication
efforts of live dispatchers.
Store Locators & Dealer Locators - IVR applications
that gives callers the ability to quickly lookup nearest location by
zip code.
Emergency Notification and Alerts -- Tools that enables
agencies to send emergency notifications and alerts via phone, email,
pager, SMS, or web.
Human Resources Automation - Tools to enable human
resource departments to automate processes.
Frequently Asked Questions Automation - Tools for
non-technical call center managers.
Voice Broadcasting - Outbound phone campaigns to automate
customized and interactive dialogues.
Scheduling - Self-service appointment scheduling and
reminders.
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